Our Terms Shape Your Account
When you open an account with mantap21, you're joining a platform built around clear rules and your protection. These terms cover everything from how your account works to...
Policy Foundation & Payment Context
mantap21 operates under the terms outlined here, which apply to all account holders in supported regions. Your account is personal and non-transferable. All transactions through DANA, OVO, GoPay and QRIS are processed according to each payment partner's terms alongside ours. We retain the right to suspend or close accounts that breach these terms or local regulations. Disputes are resolved through our support
team first, then escalation if needed. Your data is protected under our privacy policy.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why These Terms Matter to You
Transparent Rules
We don't hide clauses in fine print. Every rule here is written so you understand what happens when you deposit...
Payment Security
Your DANA, OVO, GoPay and QRIS transactions are protected by encryption and verified through our payment partners' security protocols.
Account Protection
These terms define how we protect your account from unauthorized access, fraud and disputes. Your funds stay yours until you...
Dispute Handling
If something goes wrong, these terms outline exactly how we investigate and resolve it. We aim to settle disputes within...
Regional Compliance
Our terms reflect local regulations in supported Indonesian regions. We update them when laws change so you're always covered.
Your Rights
You have the right to close your account anytime, request your data, and dispute charges. These terms spell out exactly...
How Our Terms Align Across Pages
| Privacy Policy | Your data handling is covered there. These terms focus on account rules and gameplay. Both documents work together to protect you. |
|---|---|
| Payment Methods | DANA, OVO, GoPay and QRIS terms are referenced here. Check each payment partner's terms for their specific fees and limits. |
| Responsible Account Use | These terms define what counts as account misuse. Your account settings let you set Deposit references and take breaks when you need them. |
| Bonus & Promo Terms | Promotions have their own rules posted on the promo board. These terms cover the baseline account agreement that applies to all offers. |
| Dispute & Refund Policy | Refund eligibility and dispute timelines are detailed here. Contact support if you believe a transaction was incorrect or unauthorized. |
| Account Closure | If you decide to close your account, these terms explain the process and what happens to your remaining balance within 5 business days. |
| Updates to Terms | We notify you of material changes 30 days in advance. Continuing to use your account after that date means you accept the updated terms. |
What These Terms Protect
Your Account Balance
Every rupiah in your account is tracked and protected. These terms guarantee you can see your balance anytime and withdraw it when you choose.
Transaction History
Every deposit, bet and withdrawal is logged in your account. These terms require us to keep records for 12 months so you can verify everything.
Payment Partner Security
DANA, OVO, GoPay and QRIS transactions are protected by these terms and each partner's security standards. We don't store your payment details.
Dispute Resolution Path
If you spot an error or unauthorized charge, these terms outline a clear 3-step process to investigate and resolve it with our support team.
Account Closure Rights
You can close your account anytime without penalty. These terms guarantee your remaining balance is returned within 5 business days.
Data Privacy Guarantee
These terms commit us to protecting your personal information. Your account details, payment history and preferences stay confidential always.